Frequently asked questions.
Most of what people ask the bakery, answered. Pick a topic below to jump straight to it, or drop us a line at info@philpspasties.co.uk.
Orders & delivery
How and when we ship, what to do if something is late, and the small print on dispatch days.
Storage & reheating
Get the pastry as crisp as the bakery — straight from the chiller, the freezer, or the morning after.
Allergens & ingredients
We bake from scratch in a small Cornish bakery — here's what's in the pastry and what to watch for.
Gifting a Philps box
Sending pasties to someone else? Here's how to make sure it lands the way you want.
Wholesale & press
Stocking Philps in your café, deli, or feature? Here's where to start.
Account & returns
Updating details, changing an order, and how returns work for fresh food.
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